Privacy Policy

Unauthorized Access Warning

Unauthorized access or use of this computer system is prohibited. All users expressly consent to monitoring their activities by system personnel and understand that information relating to possible criminal conduct may be provided to officials for disciplinary and/or legal action.

By continuing to use this system, you indicate your awareness of and consent to these terms and conditions of use.

A Message from Management and Staff

We, at Athol Savings Bank, work in an ever-changing world where our specific tasks and jobs change as do our customers’ needs, but our beliefs and values do not change. We value each and every customer relationship and believe customers such as you have entrusted us not only with your finances but also with your personal information. You are the most important part of our business and deserve the highest quality of service. We believe that privacy should not be compromised to provide this service and have therefore developed the following principles describing our practices and policies to serve as a standard for Athol Savings Bank.

FACTS

WHAT DOES ATHOL SAVINGS BANK DO WITH YOUR PERSONAL INFORMATION?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand how we handle user privacy.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

• Social Security number
• Payment history
• Credit history

 • Retirement assets
• Employment information
• Wire transfer instructions

Some features included in our digital banking platform and mobile app (Athol Savings Bank) may request access to data located on the device used to access digital banking. This may include biometric, camera, contacts, and location data. Location data is collected to provide location-based messages, offers, and interactions. Users will be prompted to allow access to this data, and if access is not allowed, the feature requiring that data will not be fully functional.

When you are no longer our customer, we continue to share your information as described in this notice.

How?

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Athol Savings Bank chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information

Does Athol Savings Bank share?

Can you limit this sharing?

For our everyday business purposes –
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Yes

No

For our marketing purposes –
to offer our products and services to you

Yes

No

For joint marketing with other financial companies

No

We don’t share

For our affiliates’ everyday business purposes – information about your transactions and experiences

No

We don’t share

For our affiliates’ everyday business purposes – information about your creditworthiness

No

We don’t share

For nonaffiliates to market to you

No

We don’t share

Questions?

Call toll-free 888-830-3200 or go to www.ibankasb.com

What We Do

How does Athol Savings Bank protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
We also maintain other physical, electronic and procedural safeguards to protect this information and we limit access to information to those employees for whom access is appropriate.

How does Athol Savings Bank collect my personal information?

We collect your personal information, for example, when you

• Open an account
• Apply for a loan
• Give us your income information

• Provide account information
• Show your driver’s license

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only
• sharing for affiliates’ everyday business purposes – information about your
creditworthiness
• affiliates from using your information to market to you
• sharing for nonaffiliates to market to you
State laws and individual companies may give you additional rights to limit sharing.
See below for more on your rights under state law.

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and non-financial companies.
• Athol Savings Bank has no affiliates.

Nonaffiliates

Companies not related by common ownership or control. They can be financial and non-financial companies.
• Athol Savings Bank does not share with nonaffiliates so they can market to you.

Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
• Athol Savings Bank does not jointly market.

Other Important Information

For Massachusetts Customers. We will not share personal information from deposit or share relationships with nonaffiliates either for them to market to you or for joint marketing – without your authorization.

Privacy of Minors

Athol Savings Bank recognizes and respects the importance of maintaining the privacy and confidentiality of children who may access our website. The following privacy policy has been adopted to ensure that children’s privacy and confidentiality are maintained at all times.

We do not knowingly collect, store, or share with third parties any personally identifiable information obtained on our website on children under the age of 18. Personally, identifiable information includes email addresses, street addresses, phone numbers, and names.

Questions?

At Athol Savings Bank, we’re here for you! If you’ve got questions, we’ve got answers.

We’re here to discuss your questions, suggestions, and concerns at your convenience; and, we always look forward to talking with you. Contact us today!